For healthcare and hospitality practices
Help clients know
before they go.
before they go.
Build a photo-based visit guide unique to your business — shared as a link clients personalize and open anywhere.
Have an invitation? Sign in
01
Tell us about your practice
02
Edit the template, add your photos
03
Share a link with clients
Questions? randi@synapsetherapycville.com
·
Share feedback
envizit
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envizit is invite-only during beta.
Interested in trying it? Get in touch
Interested in trying it? Get in touch
envizit
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My narratives
Quick start guide
Everything you need to publish your first visit guide.
1
Tell us about your business
Pick healthcare or hospitality, then your name, address, and business type. If you have a logo, upload it here too — envizit pulls its colors automatically to theme the guide your clients read.
2
Answer a few quick questions
Comfort items, payment methods, tipping, accompaniment policy — these get woven directly into the narrative so clients don't have to guess or ask.
3
Edit your template
envizit starts you off with a full set of steps for your business type. Tap any step to edit its wording, toggle steps off that don't apply, reorder by dragging, or add your own with "+ Add a step." Pay special attention to entrances (if you have more than one) and bathrooms (how many, single vs. multi-use, gendered vs. gender-neutral) — those details get turned into clear, correctly-worded sentences automatically.
4
Add real photos
This is the part that matters most. Real photos of your actual space - your entrance, waiting area, the room or chair, your team - are what make the guide genuinely useful for someone who's never been there. Shoot in landscape, and take them when clients aren't present. Most steps only need one photo; add a second only if one truly can't show it (like more than one seating area).
5
Publish and share the link
You'll get one link per narrative. Text or email it directly to a client ahead of their visit, or make it easy to find: add it to your website, your appointment confirmation emails, or as a link on your Google Business Profile (Google Business Profile → Edit profile → add it as your website or an additional link).
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A few things worth knowing
Editing an existing narrative? You can jump straight to "Finish and publish" without redoing photos.
You can preview exactly what a client will see at any point before publishing.
Clients can choose to read it as a flowing narrative or a short numbered list - whichever works better for them.
You can preview exactly what a client will see at any point before publishing.
Clients can choose to read it as a flowing narrative or a short numbered list - whichever works better for them.
Questions or feedback? randi@synapsetherapycville.com
What kind of business are you?
This helps us tailor the experience for your setting.
Tell us about your practice
We will use this to generate a starter template that fits your setting.
Business name
Address - helps clients orient and plan their trip
Type of business
Pediatric dental
General dental
Medical / pediatric
Therapy practice
Other healthcare
Primary patients / clients - select all that apply
Children (ages 2-12)
Teens
Adults with anxiety
Neurodivergent individuals
All ages
What visit type are you building a narrative for?
Your logo - optional, we'll use its colors to theme your narrative
Comfort & sensory items
This helps families know what they can bring to feel more at ease during their visit.
Will the accompanying adult be able to stay for the whole visit?
This helps families know what to expect ahead of time.
Do you allow patients or clients to bring comfort or sensory items?
Examples: stuffed animals, fidget toys, small blankets, headphones
Meet your team (optional)
Add photos of the main providers clients will see. These appear in the client story at the right moment, along with a PPE photo if applicable.
Building your starter template
Creating a typical visit sequence for your practice type. You will be able to customize every step.
Opening lines
⌄
Your visit template
Most practices follow this general sequence. Toggle steps off if they do not apply, and add anything unique at the bottom.
Photo guidelines and consent
Before you add photos, please review these important guidelines to protect your patients, clients, and practice.
⚠ Photo privacy requirements
Photos used in envizit narratives must never contain identifiable individuals without their written consent. This includes:
- Patients or clients in any stage of treatment
- Staff members who have not signed a release
- Any person visible in the background of a photo
All photos should be taken during non-patient hours, or use consented models only.
Model and photo release forms
If anyone appears in your photos, they must sign a release form first. Download the appropriate form below and keep signed copies on file.
About HIPAA and envizit
envizit narratives describe visit experiences in general terms and do not store patient names, diagnoses, or treatment records. Photos you upload are stored securely and used only to display your narrative.
If your practice is a HIPAA-covered entity, you are responsible for ensuring your use of envizit and the photos you upload comply with your obligations under HIPAA. envizit does not store protected health information (PHI).
I understand that all photos must be taken with appropriate consent, during non-patient hours or with consented models, and must not contain identifiable individuals without a signed release on file.
Step 1
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Patient narrative - you can still edit this
Photo to capture
🎉
Your narrative is live!
Share the link with families a week before their appointment. They can personalize and review it as many times as they need.
This link works anywhere
Share it by text, email, or any way you like. Families can open it on their own phone or device.
Questions? randi@synapsetherapycville.com
·
Share feedback